ProSphere Awarded Information Technology Operations, Sustainment & Infrastructure Support (ITOSIS) - James A. Lovell Federal Health Care Center

Pro-Sphere Tek, Inc. (ProSphere), as part of the Team B3 Group, was awarded a contract providing Information Technology Operations, Sustainment & Infrastructure Support (ITOSIS) for James A. Lovell Federal Health Care Center (JALFHCC), North Chicago under the U.S. Department of Veterans Affairs (VA) Transformation Twenty-One Total Technology Next Generation (T4NG) contract vehicle. JALFHCC is a consolidated federal health care facility that consists of North Chicago VA Medical Center and Naval Health Clinic Great Lakes, which provides benefits and services to Veterans of the United States.

On this contract, ProSphere provides onsite IT technical support services for JALFHCC integrated health care systems in North Chicago, IL. We also deliver onsite technical planning, coordination, implementation and operational support necessary to facilitate the employment of Veterans Health Administration (VHA), Office of Information & Technology (OI&T) networked IT systems, applications, and associated hardware. Areas of support include IT project management and support and maintenance of, network services, asset inventory management, helpdesk, Personal Computer (PC) support services, documentation for standard operating procedures and security Risk Management and Compliance and Emergency Operation Support.

JALFHCC is a large-scale health care community that serves a population of approximately 75,000 active duty, separated, and retired military personnel and their families. JALFHCC has more than 40 outpatient clinics that include three (3) Community Based Outpatient Clinics (CBOC), and provide support for the medical in-processing of approximately 55,000 Navy recruits per year. The facility has its own laboratory, pharmacy, and radiology departments.  Additionally, JALFHCC supports medical care at other tenant commands, i.e. Student Ship Sick-Calls that are all located within three (3) miles of the main clinic.